Effective Date: August 2, 2026
Cancellation & Refund Policy
- Because all food is prepared fresh, cancellations affect scheduling and food purchasing.
- Deposits are non-refundable once your order has been confirmed.
- Cancellations made less than 72 hours before the scheduled event or pickup may be charged up to the full value of the order if preparation has already begun.
- There are no refunds; only replacements or order corrections may be provided where applicable, at the discretion of St. Lyn Catering & Events.
Customer Satisfaction
- We strive to exceed expectations. If there is any issue with your order, please notify us within 2 hours of pickup or delivery so we can review the matter and work toward a fair resolution.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
St. Lyn Catering & Events LLC
Email: stlycatering@gmail.com
Phone: 347-837-6500, 646-294-5089
Business Address: Bronx, New York 10469, USA
We will make reasonable efforts to respond to your inquiry in a timely manner.