Effective Date: August 2, 2026

Cancellation & Refund Policy

  • Because all food is prepared fresh, cancellations affect scheduling and food purchasing.
  • Deposits are non-refundable once your order has been confirmed.
  • Cancellations made less than 72 hours before the scheduled event or pickup may be charged up to the full value of the order if preparation has already begun.
  • There are no refunds; only replacements or order corrections may be provided where applicable, at the discretion of St. Lyn Catering & Events.

Customer Satisfaction

  • We strive to exceed expectations. If there is any issue with your order, please notify us within 2 hours of pickup or delivery so we can review the matter and work toward a fair resolution.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

St. Lyn Catering & Events LLC

Email: stlycatering@gmail.com

Phone: 347-837-6500, 646-294-5089

Business Address: Bronx, New York 10469, USA

We will make reasonable efforts to respond to your inquiry in a timely manner.