Effective Date: August 2, 2026

1. Introduction

These Terms & Conditions govern all orders placed with St. Lyn Catering & Events. By submitting an order, you agree to the policies, timelines, and service limitations outlined below.

2. Ordering Requirements

To maintain our boutique standards and ensure every dish is crafted with precision, all orders must follow the timelines below:

  • Small Orders (Under $500) Must be placed at least 48 hours in advance.
  • Large Orders ($500 and above) Must be placed at least 5 days in advance.

These timelines allow us to source premium ingredients, prepare your menu with care, and schedule delivery or pickup seamlessly.

3. Payment Terms

We offer secure and convenient payment options tailored to luxury clients:

Zelle (Preferred Method)

  • Phone: 347-837-6500
  • Name: Obianuju Duruajonuma
  • After sending payment, forward your Zelle receipt to our business WhatsApp at 646-294-5089.

Cash (Pickup Orders Only)

Cash payments are accepted only for pickup orders.

Tax & Payment Policy
Menu prices shown reflect the listed price of each food item, and no sales tax is added to qualifying non-taxable food purchases. Customers may pay by Cash, Zelle, or card. Card payments processed through Square are subject to the applicable processing surcharge, which will be clearly displayed at checkout before payment is completed.

Payment must be completed before preparation begins. Orders are not confirmed until payment is received.

4. Service Limitations

St. Lyn Catering & Events provides food-only luxury catering. We do not offer:

  • Onsite setups
  • Servers or staffing
  • Chafing dish rentals
  • Event décor or equipment
  • Event management

All dishes arrive beautifully packaged and ready to serve.

5. Delivery & Pickup

We provide luxury delivery through Uber Courier for reliability, professionalism, and real-time tracking.

Delivery fees vary based on distance and courier availability.

Once the courier picks up your order, responsibility for transport shifts to Uber Courier.

Clients receive a tracking link for transparency and convenience.

Pickup times are scheduled at confirmation.

Orders are packaged in premium, heat-retaining containers for safe transport.

Cash payments are accepted only for pickup orders.

6. Service Area

We proudly serve:

  • The Bronx
  • Manhattan
  • Brooklyn
  • Queens
  • Select areas of Westchester

Extended delivery zones may be available for large luxury orders.

7. Allergens & Dietary Restrictions

While we strive to accommodate preferences:

  • We cannot guarantee allergen-free preparation.
  • Clients must disclose dietary restrictions at the time of ordering.
  • We do not modify recipes beyond what aligns with our culinary standards.

8. Liability

St. Lyn Catering & Events is not responsible for:

  • Delays caused by courier services
  • Improper food handling after pickup/delivery
  • Damages resulting from failure to follow storage or reheating instructions

9. Packaging & Presentation

All dishes are packaged in:

  • Premium, heat-retaining containers
  • Spill-resistant, secure lids
  • Elegant, event-ready presentation
  • Labeled compartments for clarity and convenience

Food is prepared fresh on the day of your event. Packaging is designed to maintain temperature during courier transport.

Small chops are arranged in luxury boxes, neatly separated compartments, and clean, polished presentation suitable for upscale events.

Entrées are packaged to preserve texture, aroma, and visual appeal.

Luxury juices are bottled in sealed containers, refrigeration-friendly packaging, and spill-proof transport bottles.

After delivery or pickup, clients are responsible for proper storage, reheating, and safe handling.

10. Communication Policy

All confirmations, receipts, and updates are sent through:

  • Email: info@stlyncatering.com
  • Business WhatsApp: 646-294-5089

For urgent matters, WhatsApp is the fastest communication channel.

11. Acceptance of Terms

By ordering, you acknowledge and accept all policies listed here.